How to pay for your DStv package in Kenya

Paying for your DSTV Kenya packages is easier now than before. Irrespective of your location in the world, you can use different methods to pay for your DStv package: Mpesa method, Banks and Bank Apps, and Offices.

MAKING PAYMENTS VIA MPESA

Go to the Safaricom menu and select ‘M-PESA’

  1. Enter the DStv Business number i.e. Paybill number: DStv: 444900
  2. Enter the DStv Basket ID (reference number) as displayed on Eazy Self Service
  3. Enter the amount you want to pay
  4. Confirm the details entered, Click ‘Ok’
  5. The following message will be displayed: Sending >>> Sent Wait for Mpesa to Reply, then Click ‘Ok”
  6. You will then receive a confirmation SMS of your payment.

HOW TO PAY THROUGH EQUITY BANK

Please ensure that your decoder is on before making payment.

You can now pay your DStv bill by simply following the steps below, using your Equitel line;

1.On the Equitel menu select My Money

2.Select Eazzy Pay > Select Paybill

3.Select the Account to pay from

4.Select Business> Select More> Select DStv

5.Enter your Bill Account Number

6.Enter Amount

7.Press OK to confirm details of the transaction displayed on the screen

8.Enter your PIN and send

9.You will receive a confirmation SMS, upon completion of the transaction

How to pay using the Equity Bank’s Eazzy App:

1. Press the plus (+) icon at the bottom of the screen

2. Select Eazzy Pay from the pop up menu displayed

3. Select Paybill

4. Enter Paybill number 6800009 or search contact by typing DStv or on the search bar

5. Enter your DStv bill number

6. Enter Amount

7. Click on the Pay option

You will receive a confirmation SMS, upon completion of the transaction.

Paying through KCB BankWhen paying via KCB App:

1. Select “Transact Icon > Pay Bill > Other Billers”

2. Select “DSTV”

3. Enter Customer number in Account No.

4. Enter Amount to pay and submit

Making payments through CBA Bank

Here is how you will use the CBA mobile app to make Dstv payments:

  1. 1. Log in using phone number and PIN.
  2. 2. On the menu, select “transact”
  3. 3. Select “Pay Bills”
  4. 4. Select account to debit
  5. 5. Select DSTV or GOTV
  6. 6. Enter utility account number & amount
  7. 7. Enter the one-time-password sent to your phone to authorize

Paying through BARCLAYS BANK

To pay for your DStv subscription log onto your mobile banking application and follow these easy steps:

Open the Barclays Kenya app:

1. Tap ‘Login’

2. Log in using your internet banking username, password and secret questions

3. Go to ‘Transfers’ using the navigation at the bottom of the screen

4. Select ‘Pay Bill’

4. If you have already saved the biller, you can choose ‘Existing Payee’ and simply enter the amount to pay and account to debit. If not, choose ‘New Payee’.

5. Use the drop-down menu to select biller type

6. After selecting biller type, you can select biller and enter in your account/reference number

7. Choose which account you would like to pay from.

8. Enter in the amount to pay and submit

9. You will be asked to confirm the amount. You may need to enter in the one-time passcode (OTP) sent to your phone

10. Payment made! The transaction should reflect on your balance under ‘Accounts’.

Paying for DSTV through Mobile Banking Applications.

To pay for your DStv subscription log onto your mobile banking application and follow these easy steps:

1. “Log onto Mobile banking”

2. Select ‘Pay Utilities’

3. Select ‘DStv’

4. Select the product identifier e.g. Smartcard number or Customer number

5. Enter the number of the selected the product identifier e.g. Smartcard number or Customer number

6. Enter the amount you want to pay

7. Select the linked bank account to service the payment

8. Enter the PIN number of the bank account selected

9. Click on Pay to process payment

Paying through I & M BANK

 To pay for your DStv subscription log onto your mobile banking application and follow these easy steps:
1. “Log onto Mobile banking”
2. Select ‘Pay Utilities’
3. Select ‘DStv’
4. Select the product identifier e.g. Smartcard number or Customer number
5. Enter the number of the selected the product identifier e.g. Smartcard number or Customer number
6. Enter the amount you want to pay
7. Select the linked bank account to service the payment
8. Enter the PIN number of the bank account selected
9. Click on Pay to process payment

Using RAFIKI BANK to make DSTV payments.

 To pay for your DStv subscription log onto your mobile banking application and follow these easy steps:
1. “Log onto Mobile banking”
2. Select ‘Pay Utilities’
3. Select ‘DStv’
4. Select the product identifier e.g. Smartcard number or Customer number
5. Enter the number of the selected the product identifier e.g. Smartcard number or Customer number
6. Enter the amount you want to pay
7. Select the linked bank account to service the payment
8. Enter the PIN number of the bank account selected
9. Click on Pay to process payment

NIC BANK DSTV PAYMENTS

To pay for your DStv subscription log onto your mobile banking application and follow these easy steps:
1. “Log onto Mobile banking”
2. Select ‘Pay Utilities’
3. Select ‘DStv’
4. Select the product identifier e.g. Smartcard number or Customer number
5. Enter the number of the selected the product identifier e.g. Smartcard number or Customer number
6. Enter the amount you want to pay
7. Select the linked bank account to service the payment
8. Enter the PIN number of the bank account selected
9. Click on Pay to process payment.

 USING THE MOBILE USSD CODE TO PAY FOR DSTV PACKAGES

  1. Dial *224#
  2. Enter in your mobile banking PIN
  3. Select 5) Bank services
  4. Select 2) Pay bills
  5. Select 2) Make a one-time payment
  6. Select your biller (you may need to enter ## to see more billers)
  7. Enter in your smart card number
  8. Enter in the amount to pay
  9. Select the account to pay for
  10. Press 1 to confirm

PAYING FOR DSTV PACKAGES AT THEIR OFFICES

Finnaly, DSTV customers can pay for their DStv subscriptions at one of the following Multichoice Offices:

  • Westlands, Off Karuna Road behind Sarit Centre

Weekdays – 8am to 8pm
Weekends – 9am to 5pm
Public holidays – 9am to 3pm

  • Greenspan shopping mall, Donholm

Weekdays 8am to 7pm
Weekends – 9am to 7pm
Public Holidays – 9am to 3pm

  • T Mall, along Langata/Mbagathi Way, Ground Floor next to Tuskys Supermarket

Weekdays – 8am to 9pm
Saturdays – 9am to 9pm
Sundays – 9am to 7pm
Public Holidays – 9am to 3pm

  • Sarit Branch

Sarit center, 1st floor, Karuna rd, Westlands

Weekdays – 8am to 8pm
Weekends – 9am to 5pm
Public holidays – 9am to 3pm

  • T mall Branch

Tmall, ground floor, Mbagathi rd/Langata rd Roundabout.

Weekdays – 8am to 8pm
Weekends – 9am to 5pm
Public holidays – 9am to 3pm

  • Greenspan Branch

Greenspan mall, ground floor, Donholm

Weekdays – 8am to 8pm
Weekends – 9am to 5pm
Public holidays – 9am to 3pm

  • Junction Branch 

Junction mall, mezzanine floor, Ngong rd.

Weekdays – 8am to 8pm
Weekends – 9am to 5pm
Public holidays – 9am to 3pm

  • Railways Service Center: 

Opp Easy coach, Haile Selassie Ave.

Weekdays – 8am to 8pm
Weekends – 9am to 5pm
Public holidays – 9am to 3pm

  • Rongai service center:

Kobil petrol station, Magadi rd, Rongai

Weekdays – 8am to 8pm
Weekends – 9am to 5pm
Public holidays – 9am to 3pm

  • Nakuru Branch

Masters plaza, 1st floor, Kenyatta ave, Nakuru.

Weekdays – 8am to 8pm
Weekends – 9am to 5pm
Public holidays – 9am to 3pm

  • Eldoret Branch

Eldo center, ground floor, Uganda rd, Eldoret

Weekdays – 8am to 8pm
Weekends – 9am to 5pm
Public holidays – 9am to 3pm

  • Kisumu Branch

Al Imran plaza, ground floor, Oginga Odinga street, Kisumu

Weekdays – 8am to 8pm
Weekends – 9am to 5pm
Public holidays – 9am to 3pm

  • Mombasa Branch

Nyali Center, ground floor, Next to Naivas Nyali

Weekdays – 8am to 8pm
Weekends – 9am to 5pm
Public holidays – 9am to 3pm

  • Nyeri Branch

Trade center, 1st floor , Gakere Road

Weekdays – 8am to 8pm
Weekends – 9am to 5pm
Public holidays – 9am to 3pm

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