How to download KRA PIN certificate, reprint procedure from KRA portal

KRA portal interface

Most times when you have applied for a KRA PIN, you will most likely get the PIN certificate sent directly to your email. However, along the way, you may lose access to your email or delete your emails. In this case, what do you do when you need to get your KRA PIN certificate through the KRA portal? Most definitely you will have to know how to download KRA PIN certificate and retrieve from the KRA online portal.

You might be wondering “How do I print my KRA PIN certificate?” or “How can I get KRA PIN certificate by email?”.

This simple guide is meant to help you get through this simple procedure of accessing your KRA PIN certificate, download it to your laptop and maybe print it.

Requirements for downloading KRA PIN Certificate

To begin with, a Kenyan taxpayer must have access to items before they can retrieve their KRA PIN certificate.

The process on how to download KRA PIN Certificate is pretty simple but you need:

  1. KRA PIN Number
  2. iTax Password

In other words, you will need your KRA PIN number and also your iTax Password to enable you login to your iTax account. If you have forgotten your KRA PIN Number, you can request for a password reset from the KRA portal, which will then be sent to your email. You will then proceed and use the new password to reset your password, which must adhere to the KRA password guidelines.

To reset your password, go to iTax Portal, enter your PIN and click on Forgot Password/Unlock Account. Your new password will be sent to your registered email address

How to Download KRA PIN Certificate

Step 1: Visit iTax Portal

The first thing you need to do is to visit the iTax Portal using the link:

Step 2: Enter your KRA PIN number

The next step is to enter your KRA PIN Number. The KRA PIN Number has eleven digits and starts and ends with an alphabetic letter.

Step 3: Enter your iTax Password and Solve the Arithmetic Question

The third step is to input your iTax Password. This is the password that you set when you changed the first initial password.

The system may ask you to reset the password from time to time if you have not changed for a period. Upon entering the password, you will need to solve the arithmetic question to enable you login.

Step 4: iTax Account iPage

Once logged in successfully, you will be able to see your iTax iPage account dashboard.

Step 5: Click on the Registration tab then Reprint PIN Certificate

The next step will be to click on the Registration tab, followed by Reprint PIN Certificate tab. It will load a new page where you will have to select applicant type as taxpayer and it will auto-populate the other two fields i.e. Taxpayer PIN and Taxpayer Name. Click on the submit button.

Step 6: Download the KRA PIN Certificate

The last step on this guide on how to download KRA PIN certificate will involve you downloading the PDF file KRA will provide (It will be your KRA PIN Certificate). You need to ensure that you have the latest Adobe Reader (PDF Reader).

Once you have downloaded your KRA PIN Certificate, you can be able to use it anywhere when needed. Now you know how to download KRA PIN Certificate.

Other methods to download the KRA PIN certificate include the email method and the option to visit KRA offices or Huduma Center. If you remember the email address you used to register for your itax kra, log in to this email address and search all all emails from KRA (admin. itax2) and see if it’s still there. The very first email probably contains your KRA PIN, download it.